# Report An Issue To help streamline the processing, testing and fixing of any issues found within the simulation, [Developer Mode](../developer-mode/) incorporates a **Report An Issue** **(RAI)** window. This window can be opened from the **Report-An-Issue** menu in the top-right of the DevMode bar at the top of the screen: {{< image-center src="images/2_DevMode/report_issue/report_2_menu.png" alt="The RAI Menu Options" >}} This menu has two options: - **Report-An-Issue Now**: This will open the RAI window. - **Generate Report-An-Issue Archive On Crash**: This option toggles the creation of a crash archive. This is disabled by *default* since enabling it requires explicit user administrator permission. You can enable this immediately - since the setting will be saved between runs of the simulation, even if there is a crash - or you can only enable it when you have a reproducible crash and then disable it again after the report has been sent.   The **RAI** window looks like this: {{< image-center src="images/2_DevMode/report_issue/report_1_window.png" alt="The Report-An-Issue Window" >}} The **Bug Description** section is pre-filled with a recommended setup for the issue description, which should always includ the following: - **Reproduction Steps**: The exact steps that you followed to get the issue/crash - **Expected Result**: If it's not a crash, then you should add what the expected result of your actions was. - **Actual Result**: If it's not a crash, you should add in what exactly happened and why it's an issue.   You also have two buttons: - {{< button "Attach File" />}}: Clicking this will open the file explorer and you can select a file (like a screenshot or an XML file) to include in the RAI. - {{< button "Attach Folder" />}}: Clicking this will open the file explorer and you can select a folder (like a package) to include in the RAI.   Note that if you have enabled the **Generate Report-An-Issue Archive On Crash** option, this will be included in the final RAI automatically. Once you have added the relevant files, folders, and information, you can click on the {{< button "Generate RAI Archive" />}}. This will create a ZIP file with all the relevant information inside, and open the file explorer on the folder location.   When you have a generated the RIA archive, you should upload it to an external platform which you can generate a link from (like Dropbox, or Google Drive), ensuring that no sign-in is required to access it. This link can then be privately shared on **DevSupport** to be processed. The exact procedure expected is outlined on the following DevSupport page: - [How to report a bug or crash](https://devsupport.flightsimulator.com/t/how-to-report-a-bug-or-crash/10209 "DevSupport")   If you do not wish to report an issue and want to close the window, simply click the {{< button "Ignore" />}} button.